When searching for new or alternative suppliers, industry professionals consult their colleagues and peers to identify any recommendations and their suitability.

As one of the UK’s largest providers of outsourced services to the automotive and transport sectors, our reputation for service quality and delivery has been hard-earned and we appreciate that it can be easily lost.

So, to find out what our customers are saying, we hold a yearly customer satisfaction survey and the comments below represent what your peers say about Leadec:

  • You are the benchmark that other plants should follow
  • Service in our plant is benchmark (referring to Paint Shop Technical Cleaning)
  • A good understanding of our business and 'what makes us tick'
  • Exceptional knowledge of plant and process
  • Truly professional, helpful and well-organised
  • Very flexible to the changing conditions
  • Very, very strong promoter of team working and setting high quality standards
  • Voith Industrial Services deliver on cost
  • They understand what we require and what standard we all expect
  • Open and Honest – this is a real positive when dealing with Voith Industrial Services
  • Excellent on-site support when issues arise
  • Willingness to discuss issues in depth is excellent
  • Employees are very positive in their view of the business and seem genuinely enthusiastic about resolving any issues raised
  • A strong strategic management team that are always trying to improve
  • We have always agreed solutions that achieve the right results
  • Very good communications and always polite
  • Will go above and beyond where possible
  • Always helpful, whatever the request
  • Co-operation from the team is very good indeed
  • Service contract work is carried out on-time and to a good standard
  • Always available to talk and will always come and visit when asked
  • First-class service provider
  • Continuously improve the service
  • Voith Industrial Services understand the business needs and respond accordingly
  • Happy to help and easy to work with
  • Pricing very competitive
  • Very proactive

Want to learn more? Ask us.

Please send us a message: info-uk@leadec-services.com. We would be happy to hear from you.