Food production is permeated with data that must be documented in a legally compliant manner. This applies to the entire supply chain with the raw materials used, the actual production and related services. And maintenance, with its own processes and data, is a very important part of this ecosystem. Leadec uses the Leadec.os platform for this purpose, an end-to-end solution which digitizes all service processes across systems and thus creates maximum transparency regarding service planning and provision. Customers can thus view and control all relevant service processes related to production digitally – and use the data obtained intelligently. For intelligent maintenance, for example, this means in concrete terms that sensor data is evaluated in real time to achieve preventive maintenance that prevents imminent machine failure. The IoT-enabled solution creates a decision-making basis on which the food industry and the service provider can jointly design processes to be even more efficient, of better quality and more flexible. Just as the extremely dynamic food industry and demanding consumers require.