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Leadec.os – the digital business platform

Leadec.os offers an end-to-end solution which digitizes all service processes across systems. This creates maximum transparency regarding planning and provision of all services. 

What is Leadec.os?

Leadec.os offers an end-to-end solution which digitizes all service processes across systems. This creates maximum transparency regarding planning and provision of all services. From the first offer to audit-proof documentation and invoicing. Customers can use the Leadec.os data with their own platforms and IT systems and thus continuously improve their production processes.

End-to-end view of data

Leadec.os captures, structures, evaluates and harmonizes data from different sources. This is the foundation for optimizing the processes in the factory concerned and to meet the requirements of the “factory of the future.” Because data is the basis of modern manufacturing. While manufacturing companies mainly rely on information from machines for this purpose, support services have so far mostly been considered separately. Thus, there is a lot of potential.

The technology behind it

This is exactly where the cloud-based solution Leadec.os comes in: The platform seamlessly fits into the customers’ different digital ecosystems. Behind it is the Salesforce technology and comfortably creates an interface with existing systems. An own IoT-Home-Cloud, which Leadec operates to optimally connect to the industrial companies’ cloud environments, complements the new platform and makes the collaboration particularly efficient.

Customer portal on all devices

Via the easy-to-use customer portal, Leadec.os users access the different areas and can trigger orders as required – even on mobile devices including offline functionality for mobile service applications. The platform displays all assets, informs about maintenance needs and potential incidents and documents services provided in real time. The collected data also enables a comprehensive analysis across sites, for example of plant availability, and reveals potential for optimization.

Successful application of Leadec.os

At a large manufacturer of food packaging, the processes for technical facility management and technical cleaning are already running on Leadec.os. The employees there have access to the processes via a mobile device at any location in production – this shortens the processing time and ensures greater productivity. In the factory of a manufacturer of white goods Leadec.os shows its full flexibility. Here, the Leadec teams are mainly active on call for maintenance. Quick reaction, flexible service provision and a corresponding proof of performance via Leadec.os are decisive for success.

Leadec wins at the Digital Leader Award

Leadec is one of the winners of the Digital Leader Award 2021, a renowned award program from COMPUTERWOCHE and CIO-Magazin. We were awarded 3rd place in the Efficiency category for our digitizazion journey “From Boiler Cleaner to Data-Driven Company – how Leadec reinvented itself”.


All winners of the DLA 2021

What drives us

“Our vision is to become the leading service specialist for the factory of today and tomorrow. Leadec.os will help digitize the shop floor.”

Markus Glaser-Gallion, CEO Leadec 


Find out more

  • Video

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  • Interview

    Interview: 60 Years of Leadec

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    Quick Survey: Personnel Requirements for Electromobility

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  • Whitepaper

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  • Article

    Automobilwoche article: Winner of transformation

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    Sustainability Starts With the Little Ones

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  • Article

    Smart Maintenance Produces Food

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  • Video

    Life Cycle Solutions from Leadec

    The complexity of factories worldwide is constantly increasing: data overflow, no obvious synergies, countless contact persons – it’s incredibly hard to keep track of everything. The solution: one reliable and experienced partner along the entire life cycle of a factory.

  • Article

    What Does Transformation Feel Like in an Industrial Environment?

    Google spits out around 250 million search results when users enter the word “transformation.” Not all of them, but a large proportion, relate to the digital transformation of companies. How did Leadec shape this transformation process? What were the triggers, challenges and success factors?

  • Article

    The Spare Parts Devil is in the Details

    Spare parts management is one of the least prioritized processes in companies. Totally unfair! Warehouses are often overstocked; capital is tied up. They suffer from a lack of transparency and optimized inventory management. Integrated spare parts management can be the solution. 

  • Article

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  • Article

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    The Power Lies in the Electrics

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  • Interview

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  • Video

    Digital and Physical Spare Parts Management by Leadec and Sparetech

    How can both be combinated? ​Sparetech ensures a complete and error-free database with its software while Leadec takes care of spare parts management and production equipment maintenance.​ Learn more in the video.