Choose your country:
Leadec global
Go to Homepage

“The Future Belongs to Integrated Facility Management"

Integrated Facility Management (Integrated FM) is more than a trend. It is the next evolutionary step to ensure that facility management in companies is optimized, adding real value. In this interview, Dr. Christoph Jaschinski, responsible for Global Business Development at Leadec, explains why.

Is Integrated Facility Management really an evolution and not just hype?

Christoph Jaschinski: Definitely the first! But why is Integrated FM becoming more and more popular? Some advantages are obvious. An Integrated FM model bundles a wide range of services from a single source. Companies have just one central contact who coordinates everything across sites, regions, or countries. They can rely on centralized processes and standards. This reduces complexity and companies can focus on their core competencies. Integrated FM also helps to increase plant availability and create a better workplace experience.

At first, this sounds very general and can apply to different services or branches.

Not all Integrated FM is the same. Many service providers come from traditional facility management focusing on buildings. However, there are completely different requirements in manufacturing. In factories, it’s all about asset optimization, higher productivity and mitigating the losses incurred by downtime. To do this, service providers need a depth of technical understanding, must know every plant component and the conditions on site, and understand the special production challenges.

This is where another current issue comes into play: industrial companies are having major problems recruiting and retaining qualified people with technical skills over the long term. Outsourcing to a specialized service provider is one way to counter the lack of skilled staff.

What does it take to implement an Integrated FM model?

Taking facility management to the next level by implementing an Integrated FM model means a more strategic alignment of the requested outcome of the services in scope. Tailored Integrated FM concepts manage technical and administrative processes equally.

The basis for this is sound technical know-how and consideration of the entire site, not just individual orders. Production is viewed as a holistic end-to-end process, where the risk of failure must be minimized, and the whole life cycle of the facilities must be simultaneously maximized. This is the only way to create an optimal Integrated FM package that includes both hard and soft FM services.

Is there a “golden rule” for how it works ideally?

Integrated facility management is a model that often cannot be achieved in one step. The specifications and requirements of the sites are usually very different. Most often, companies start by bundling services into packages before fully outsourcing all FM activities to one service provider. Or Integrated FM is first introduced at one site and then expanded step by step across several sites, regions, in one country and finally even across countries. By switching to an Integrated FM model, companies can achieve savings of up to 25% over the contract period.

Not only does the level of Integrated FM maturity vary among companies, but there are also differences between sectors. While the awarding of Integrated FM services has been widespread and very mature for some time in the consumer goods or pharmaceutical industries, for example, Integrated FM is only now gaining momentum in the automotive sector. We are convinced that the future belongs to integrated facility management.

The initial 5 steps for a successful Integrated FM

  1.  Start bundling services into packages and find a reliable outsourcing partner with the right set of skill
  2.  Establish a roles and responsibilities matrix and utilize kick-off meetings to get team engagement
  3.  Identify the main site requirements, but allow flexibility for the partner to deliver the right results
  4.  Develop a contract model that meets your requirements and drives the right outcomes
  5.  Use a CMMS system as the backbone for managing service performance and tracking KPIs

You may also be interested in the following articles:

  • Portrait of colleague Yu from China.

    Yu's journey: from intern to maintenance supervisor

    Yu from China started his career as an intern in 2008. Since 2021 he has been maintenance supervisor and appreciates the trusting working environment at Leadec. 

  • Video

    How Leadec is Shaping Digitalization

    How are Leadec.os, digitalization, new business models and Leadec's future readiness related? The video on our digital capabilities is all about that! Find out first-hand from colleagues how Leadec is transforming the factory of today and tomorrow with digitally driven service solutions. 

  • A Leadec employee driving with a forklift with a pallet of waste through factory.

    How Digital Waste Tracking is Making the Industry Greener

    Tracking waste and material flows in production facilities is crucial for improving recycling rates. This saves money and increases environmental sustainability. Leadec has gained experience in a comprehensive pilot project at an automotive manufacturer and is now implementing it in regular operation.

  • Portrait of Christof Baumgart, Head of Global Human Resources & Organization (HR) at Leadec

    Digitalization, services, and diversity in HR management

    Currently, more than 24,000 Leadec specialists work for over 350 production sites. In this interview Christof Baumgart, Head of Global Human Resources & Organization (HR), talks about Leadec as a “people-centric business” and how targeted HR work can contribute to the company's success.

  • A laptop on which several colleagues can be seen in a virtual meeting.

    Global Collaboration: The Pulse of the “HR Digi” Project

    When teamwork for an IT project overcomes all boundaries, the outcome speaks for itself. This was the case with the "HR Digi" project at Leadec 2023.

  • Video

    Leadec Factory Talks – Episode 7: Health & Safety

    What influence do new production methods and technologies, increasing digitalization and incentive systems have on occupational safety? Find out in episode 7 of our Factory Talks.

  • Interview

    Hundreds of Thousands of Vehicles in Focus

    Leadec employees ensure that each vehicle arrives at its destination on the factory premises after production as part of "Vehicle Processing". They are supported in this by Leadec's own software Leadec.os. In this interview, Gareth Crawford explains the application and why this development project was a very special one for him. 

  • Article

    Project: Sustainability Made Globally

    The “Global Cleanup Week” at Leadec was born out of a small project idea. The aim was to offer employees an opportunity to get actively involved in the area of sustainability. And this happened with great success.

  • Video

    Leadec Factory Talks – Episode 6: Waste Management

    Waste management is no longer just about the disposal of waste. It has evolved from just dumping and burning waste to separate collection, sorting, and recycling to the circular economy, which sees waste as a resource.  Find out more in episode 6 of our Factory Talks.

  • Interview

    “The Complete Automotive Industry is Transforming”

    Manufacturers are working to make the transition to electric vehicles. Leadec is right in the middle of it. In this interview, Alexander Doebelin, Vice President E-Mobility in Global Business Development, provides insights into the business and explains where Leadec’s strengths lie in this area.

  • Interview

    “Standard Processes Are of No Use to Us in European Semiconductor Manufacturing”

    The semiconductor industry is growing strongly. Manufacturers have their sights firmly set on Europe. And technical services for the fab have a special role to play. In this interview, Dana Nikolaj, Business Director Semiconductor, provides insights into the business and the opportunities for Leadec.

  • Article

    Digital Service Processes at REWE with Leadec.os

    This is where the heart of logistics beats faster: At the REWE distribution center in Neu-Isenburg, the retail giant can always keep track of building services maintenance thanks to Leadec.os.

  • Video

    LARA App

    Have you ever wondered how asset mapping can be made completely digital? For example, with Leadec's self-developed app LARA. In the video, our employees demonstrate how it works. 

  • Employee with helmet standing in a waste sorting factory.

    Sorted, Not Mixed

    Waste separation is one of the biggest challenges in recycling plants. Due to the variety and mixture of different materials, it is often difficult to sort and process the waste efficiently. Automation solutions from Leadec help.

  • Interview

    “The Future Belongs to Integrated Facility Management"

    Integrated Facility Management (IFM) is more than a trend. It is the next evolutionary step to ensure that facility management in companies is optimized, adding real value. In this interview, Dr. Christoph Jaschinski, responsible for Global Business Development at Leadec, explains why.

  • Interview

    Carolin’s Journey: from working student to IT project manager

    Carolin has been working in IT at Leadec in Germany for four years. She started as a working student and now manages IT projects independently.

  • Interview

    "Our Strength is Our Responsiveness"

    Ulrich Haas is the managing director of Leadec’s newest subsidiary in France. In this interview, he talks about the opportunities and challenges of the market and where the company’s focus lies.

  • Article

    Optimal Asset Recording With “LARA” App

    There are several thousand plants and machines in a factory. If they are all to be reliably maintained, a proper inventory list is a must. Now, asset recording is made easier thanks to the new “LARA” ( Leadec Asset Recording & Administration) app.

  • Video

    Experts in the World of Manufacturing: Leadec Factory Talks

    Do you know our interview series “Factory Talks”? Leadec experts around the world talk about topics that are affecting factories and production (plants).

  • Interview

    Asra’s Journey: Growing Responsibility

    Asra has been responsible for various financial topics at Leadec in England since 2019. The opportunity for personal development is a high priority for her.

  • Video

    Leadec Factory Talks – Episode 5: Sustainable production

    How does a factory become climate-neutral? And how can manufacturers and service provider work together on the zero-emission factory? Find out in episode 5 of our Factory Talks.

  • Interview

    Wei’s journey: from controlling manager to finance director

    Wei from China started her career in the controlling department in 2013 and since 2020 she has been finance director for China with a team of 10. She particularly appreciates the open communication.

  • Article

    Data From Inside and Outside

    The documentation of all data plays a central role in the food sector. This applies to production as well as to the support services. Find out here how the online platform Leadec.os provides support. 

  • Video

    Leadec Factory Talks – Episode 4: E-commerce industry

    Online retail is booming and with it parcel shipping. Worldwide, this has led to many challenges for the (express) parcel industry – delivering more with less. What solutions are there and where is development heading in the future? Find out in episode 4 of our Factory Talks.