Choose your country:
Leadec global
Go to Homepage
EN

Digital Service Processes at REWE with Leadec.os

This is where the heart of logistics beats faster: At the REWE distribution center in Neu-Isenburg, the retail giant can always keep track of building services maintenance thanks to Leadec.os.

On 64,747 square meters, the REWE “RED 63” logistics hub, which opened in 2014, supplies around 5,000 supermarkets and partners with up to 600,000 packages daily. Maintenance of the facilities – from ventilation and heating to security zones – has been in Leadec’s hands since 2019. Leadec.os, our digital platform that seamlessly tracks and monitors every maintenance job, is part of the package. Leadec supervisor Milan Masek explains, “We have around 1,400 assets recorded in Leadec.os. Every single maintenance job is created digitally and assigned to one of our technicians. Once the work is done, there is immediate feedback into the system so that the progress of each job can be tracked.”
 

Transparency on a large scale

Given the size of RED 63, there’s a lot to do. Every month, the four-person Leadec team takes on an average of 40 to 50 scheduled maintenance jobs, ranging from testing electrical distribution panels to fire doors. Often, these consist of many individual steps.
 

“Using Leadec.os, we can track the status of all jobs. For this purpose, the platform displays all assets, provides information about maintenance requirements and potential malfunctions, and documents services provided in real time,” says Eckhard Futterlieb, responsible head of building services at the REWE distribution center. The platform not only improves plannability, but also offers paperless and audit-proof documentation. All maintenance logs and fault messages can be viewed directly.

 

In addition to scheduled maintenance activities, malfunctions or short-term requirements are also processed via Leadec.os. For such cases, notification is possible via the Leadec.os customer portal or via e-mail.

Using maps to get to the maintenance spot

In order to always quickly find the right system in the RED 36 hub of almost ten soccer fields, all geodata has been integrated into Leadec.os. This is because some of the 160 fire dampers or the 100 recirculating cooling units are well hidden in the building. “By means of longitude and latitude, the location of each asset is defined, and it can thus be quickly found by our service technicians and also by the technical REWE staff via Google Maps,” explains supervisor Milan Masek. “The more accurate the asset recording is, the easier it is.”
 

In the future, REWE plans to use Leadec.os even more intensively. “We process some of the notifications ourselves, which, however, have not been recorded digitally so far. In the future, we will have technician access to the platform and our teams will be able to liaise even more closely,” says Eckhard Futterlieb.


You may also be interested in the following articles:

All
  • A Leadec employee driving with a forklift with a pallet of waste through factory.
    Article
    02/27/2024

    How Digital Waste Tracking is Making the Industry Greener

    Tracking waste and material flows in production facilities is crucial for improving recycling rates. This saves money and increases environmental sustainability. Leadec has gained experience in a comprehensive pilot project at an automotive manufacturer and is now implementing it in regular operation.

  • Interview
    11/08/2023

    Hundreds of Thousands of Vehicles in Focus

    Leadec employees ensure that each vehicle arrives at its destination on the factory premises after production as part of "Vehicle Processing". They are supported in this by Leadec's own software Leadec.os. In this interview, Gareth Crawford explains the application and why this development project was a very special one for him. 

  • Article
    07/18/2023

    Digital Service Processes at REWE with Leadec.os

    This is where the heart of logistics beats faster: At the REWE distribution center in Neu-Isenburg, the retail giant can always keep track of building services maintenance thanks to Leadec.os.

  • Video
    06/28/2023

    LARA App

    Have you ever wondered how asset mapping can be made completely digital? For example, with Leadec's self-developed app LARA. In the video, our employees demonstrate how it works. 

  • Article
    05/31/2023

    Sorted, Not Mixed

    Waste separation is one of the biggest challenges in recycling plants. Due to the variety and mixture of different materials, it is often difficult to sort and process the waste efficiently. Automation solutions from Leadec help.

  • Interview
    05/10/2023

    “The Future Belongs to Integrated Facility Management"

    Integrated Facility Management (IFM) is more than a trend. It is the next evolutionary step to ensure that facility management in companies is optimized, adding real value. In this interview, Dr. Christoph Jaschinski, responsible for Global Business Development at Leadec, explains why.

  • Article
    02/10/2023

    Optimal Asset Recording With “LARA” App

    There are several thousand plants and machines in a factory. If they are all to be reliably maintained, a proper inventory list is a must. Now, asset recording is made easier thanks to the new “LARA” ( Leadec Asset Recording & Administration) app.

  • Video
    01/29/2023

    Experts in the World of Manufacturing: Leadec Factory Talks

    Do you know our interview series “Factory Talks”? Leadec experts around the world talk about topics that are affecting factories and production (plants).

  • Article
    10/04/2022

    Data From Inside and Outside

    The documentation of all data plays a central role in the food sector. This applies to production as well as to the support services. Find out here how the online platform Leadec.os provides support. 

  • Video
    09/29/2022

    Leadec Factory Talks – Episode 4: E-commerce industry

    Online retail is booming and with it parcel shipping. Worldwide, this has led to many challenges for the (express) parcel industry – delivering more with less. What solutions are there and where is development heading in the future? Find out in episode 4 of our Factory Talks.

  • Article
    08/16/2022

    Facility Management Holistically Thought

    How are productivity and facility management related in food production? Very simple: Without a proper strategy for the services on the shopfloor, production will come to a standstill. But there is a solution.

  • Article
    08/10/2022

    "Digital Factory Experience": Virtual Insight Into the Digitized Factory

    From autonomous transport systems to digital weld seam testing - Leadec's range of products and services for the smart factory can now be experienced in a simulated environment. This is now available with a tour on the online platform "Digital Factory Experience".

  • Video
    07/28/2022

    Leadec Factory Talks – Episode 3: In-plant Logistics

    Logistics is a broad field and from the gate onwards, inside the factory, it becomes really exciting. How digitized and automated is the tracking of goods? How do you rule out errors and how can you ensure that production doesn’t come to a standstill but continues through?

  • LEADEC
    Article
    07/18/2022

    Spare Parts on Demand Instead of Full Warehouses

    The advantages of inventory outsourcing are obvious: warehouses full of spare parts at each individual company mean high costs. Leadec offers its customers flexible models in which they only pay for the parts they really need and only when they really need them.

  • Article
    06/02/2022

    Whitepaper: How Integrated Facility Management Optimizes Production

    ‘Crossing the yellow line’ is the title of our new whitepaper which highlights the benefits of Integrated Facility Management (IFM) for the food & beverage industry. Streamlining all support services through a single efficient model increases asset uptime and reduces maintenance costs.

  • Whitepaper
    06/02/2022

    Whitepaper: Integrated Facility Management (IFM)

    Unwanted machine downtime is a nightmare in the food industry. Our latest white paper explains how integrated facility management can help. 

  • Brochure
    06/01/2022

    Sustainability Report 2021

    Our sustainability program centers around four strategic commitments: managing our environmental impact, acting responsibly toward our employees and society, maintaining integrity as well as adding longterm customer value. Read more in our Sustainability Report. 

  • Video
    05/18/2022

    Leadec Factory Talks – Episode 2: Factory Planning

    State-of-the-art factories are expected to run more efficiently and place new demands on their operators. From networked production processes and a high degree of automation to close cooperation with customers and suppliers. What does this mean for the field of production planning?

  • Article
    04/11/2022

    IoT-Orchestrated Services

    Technical services such as cleaning, maintenance, and repair of facilities are increasingly offering potential for improving the economy of production. The global industrial service provider Leadec operates its own IoT infrastructure to improve the efficiency of its existing offerings for plant operators – or to make completely new ones possible.

  • Video
    03/16/2022

    60 Years of Leadec

    In 1962 the foundation stone for today’s company was laid – with the founding of the boiler cleaning company Reichenberger & Co. in Munich. For 60 years, our teams make sure that production runs smoothly. We never stand still. We improve, think ahead and always find a solution.

  • Interview
    02/24/2022

    Interview: 60 Years of Leadec

    In 2022, Leadec will celebrate its 60th anniversary. In an interview with Markus Glaser-Gallion, CEO of Leadec, we talk about the past years and how he sees the future of the service specialist for the factory. 

  • Video
    12/03/2021

    Leadec.os – the Digital Business Platform

    Equipped for the factory of the future? To do this, the services must also be digitalized. 

  • A Leadec employee configures an inverter at a conveyor belt.
    Article
    11/23/2021

    Automobilwoche article: Winner of transformation

    Many automakers and automotive suppliers are struggling with the transition to electromobility. This is not the case with the industrial service provider Leadec.Read the full article which was originally published in "Automobilwoche"

  • Article
    10/28/2021

    Smart Maintenance Produces Food

    Sustainability in the food and beverage industry has long since ceased to be a trend. Instead, it is a strong driver of quality and innovation, and thus also an important factor for greater added value and competitiveness. But where does sustainability start? With the intelligent maintenance of machines and systems, for example.